Our contact information

By email: shopphantomshockey@yahoo.com

By standard mail:
Adirondack Phantoms
1 Civic Center Plaza
Glens Falls, NY 12801

By phone:
(518) 480-3355 (between M-F 9 a.m. and 5 p.m. EST)
shopphantomshockey@yahoo.com

Frequently Asked Questions:

Please allow 1-2 WORKING days for processing of your order in addition to shipping days.

Shipping Information:

Once processed, orders are sent out to domestic locations via USPS take 2-3 shipping days and to international locations via USPS take 6-10 shipping days.

Refund, Returns and Cancellation Policies:

If for any reason, you are not completely satisfied with your order, return it within 30 days for a refund, replacement or exchange. To help us rapidly process your request, please return a copy of this receipt with the merchandise. We recommend that you return items at the customers expense via an insured mail service for your protection. Please note that Shop Phantoms Hockey will only refund shipping if your return was a result of our error. Any replacement or exchange shipping will be charged to the customer.

Price Changes:

All prices are subject to change. Any changes and/or updates to prices are not retroactive and cannot be applied to previous purchases.